Certificate 3 in Customer Care

Certificate 3

Prog Card

Certificate 3 in Customer Care

Certificate 3 in Customer Care

Course Fee

MVR 2,500 Per Month x 4 Months

Awarding Body
Villa College
Intake
January / May / September
Duration
15 Weeks, 1 Semester
MNQF
Level 3
Mode
Face-to-Face
Code
C3CC

Programme Details

Introduction

This programme covers key concepts of customer care, communication skills, relationship building and personal leadership. It explores effective customer service techniques and practices in authentic scenarios. The programme is organised around practical sessions and seminars in a very enjoyable learning environment. It will benefit anyone who deals directly with customers. Students who successfully complete the programme can enroll in any business-related programme at the foundation level.

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